First, and I don't mean to offend anyone, I don't get how someone in their 20's can profess to be a HR consultant. You can have your Masters from the best College around, but that doesn't prepare you for the rigorous world of HR consulting.
What prepares you is expert level experience and knowledge. You have to live it year after year. Sometimes you can be in HR for 10 years and still not experience everything a client might ask you about.
Will being an HR expert keep you in business? If you said yes, think again.
What will keep you in business is, in my humble opinion, three primary things:
- Ethics. You have to be able to look at yourself in the mirror each evening without a bag over your head. You have to be able to say "I am proud of what I did for my clients today." and "I am proud of the type of person I am."
- Service. Customer service IS numero uno. When you are knee deep working on a project and the phone rings with a client call, they are NOT bothering/interrupting you; they are keeping you in business, and paying your mortgage. Just because it is a Saturday morning, you are not off the hook to answer an important email. Exceptional HR consultants, provide exceptional service, even on the weekends.
- Results not methodology. Your clients, and potential clients, want to hear (first) about what results you are going to produce for them, not what method you are going to use. Results before methods.
Have an awesome day, and thanks for stopping by.
Kathy
